Delivery Information

Delivery Information

 

Shipping: 
 
We offer free Ground shipping for orders subtotaling $100 or more to all Durham Region and Toronto GTA (Scarborough, Markham, Richmond Hill, North York, Etobicoke).  
 
We offer $9.95 Flate Rate Shipping for orders under $100 for all areas listed aboveFor Rate Shipping we select the most economical method of shipping. It will be either UPS Ground, USP Priority Mail or Canada Post Mail. When orders ship a shipment confirmation email is generated which will include tracking info for UPS and  Canada Post  Priority shipments.
 
Orders usually ship the same day or next day. If, for some reason your order will not ship within 5 business days of order placement we will contact you via email with an estimated ship date.
 
Please remember that all UPS shipments require a signature upon delivery. If you are having an order ship to your home please be there to sign for it or be willing to go to your local UPS location to pick it up. If nobody is at your home during the day it might be a good idea to have the order ship to your place of business if that is possible. 
 
North America and International orders are subject to real time UPS and USPS rates. We do not add a handling charge for any orders. Please note that for international orders we're only charging the shipping costs, any taxes or duties levied by the destination country are your responsibility. 
 
 
Back Orders: 
 
We keep a large inventory in our  warehouse, however sometimes back orders are unavoidable. Since nearly all of the items offered by Shopping.pva-tech.com are imported it can sometimes take 8-12 weeks to replace depleted inventory. If we don’t have the inventory to ship your order complete within 5 business days of order placement we’ll contact you to discuss options. Those options may include replacing the item with an equal or greater quality item, shipping what we have in stock and back ordering the rest, shipping what we have in stock and cancelling the rest, or cancelling the order all together. The choice will be yours.
 
 
Packaging:
 
All of the items sold on Shopping.pva-tech.com are bulk packed unless otherwise noted. They are not packaged for retail. We often consolidate boxes to minimize shipping costs and waste. Some items may ship disassembled for ease of shipping but reassembly is quick, easy and intuitive. 
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